From my experience of making WordPress sites for clients, and for clients in South Africa in particular, there are a lot of people out there who get over-whelmed if updating their site isn’t quick and easy and involves too many menus and processes.
As developers I think we can get too caught up in how clever we are being, without considering the needs of the end user. My talk aims to put across some solutions I’ve come across for making the whole process of updating a site as painless and simple as possible.