WORDCAMP
CAPE TOWN 2024

Radisson Blu Hotel, Cape Town.
1 – 2 August 2024

Online retail in South Africa: Current trends and outlooks for SMEs

We dive into the recently released World Wide Worx report on the state of ecommerce in retail in South Africa, sponsored by Peach Payments. The information we pull out is information specifically interesting to SMEs, including:
– The overall growth of ecommerce retail over the last few years, projections for the future, and what they mean
– The devices most used for online shopping – and what that tells SMEs about configuring their website
– Top reasons for cart abandonment and how to avoid them.
– The most critical factors for success in online retail
– Top factors considered when choosing a payment gateway, and what that means

Many of these points will lead into a deeper discussion into ecommerce best practices and the best ways to ensure your website is set up for the future of ecommerce. Supplementing this information will be knowledge and stats that we have learned at Peach Payments, as a result of processing payments for thousands of companies.

Simone le Roux